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Vehicle entry and exit (cashier role - daily reservations)

From the cashier role, you can register the entry and exit of vehicles with daily reservations. These movements update occupancy, arrivals, departures, and the parking summary.

Step-by-step video

Summary and occupancy linked to entry and exit

Entries and exits affect occupancy percentage, arrivals, departures, and total collected.

Register entry

  1. Sign in as cashier and open the Reservations module.
  2. Search for the reservation by customer name, license plate, or reservation code. Filter by Pending if needed.
  3. Check dates, vehicle type, and sector. If everything is correct, click Register entry.
  4. The system marks the space as occupied and changes the status to In progress.
Within tolerance you can confirm normal entry, including across midnight: 23:45 for 00:30 with a 60-minute tolerance. Outside tolerance, such as 22:30 for 00:30 or 08:30 for 10:00, capacity is checked first and then Enter early or Cancel is offered. The previous calendar date alone does not block entry. The entire interval combines vehicles inside, reservations and holds without duplication; a vehicle without an actual exit still occupies capacity after its scheduled departure. Confirmation checks again and records actor/role, scheduled and actual time, time zone and minutes early. Dates, price, payment, no-show and overstay do not change. Capacity cannot be overridden; the reservation keeps its schedule. Cancel returns without registering entry. If the reservation already shows Inside, do not enter it again or change its status manually.

No-show without a customer or vehicle

In Reservations or Today's reservations, select Reactivate and enter. If a customer or vehicle is missing, complete those details in Assign customer. This does not reactivate the reservation yet. Check the plate and code, then confirm Reactivate and enter. Cancel or close returns without registering entry.

Capacity is checked again on confirmation. If no space is available, the reservation remains No-show even if its identity has been linked. Do not force entry or change the status manually; notify an administrator.

Register exit

  1. In Reservations, filter by In progress and open the corresponding reservation.
  2. Check that there are no pending additional charges and select Register exit.
  3. The space becomes available again and the reservation is marked Finished. The summary and occupancy are updated.
The overstay preview is not a payment. Confirm the economic decision before exit: collect with a valid cashbox, waive with a reason, or authorize debt as an administrator. The original reservation balance is separate.

Overstay on exit

Review the overstay and choose Collect (open cashbox), Waive (reason), or, only as administrator, Authorize debt (reason). Cash does not require a reference; for a bank transfer, enter the transaction reference. Without a valid decision the vehicle stays inside. Confirm the original balance separately; a preview is not a payment.

Best practices

  • Confirm the customer identity and license plate before registering entry.
  • Use search and filters for date, status, and vehicle to serve customers faster.
  • Remember that entry and exit affect occupancy and the parking summary indicators.

Quick questions

Yes. From the cashier role, use New reservation, complete dates, vehicle, and sector, and then register entry.

Report it to the administrator so it can be edited or voided according to policy; this keeps occupancy and cash flow accurate.
Manage reservations (cashier) Create new reservation (cashier)